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Department store · Clothing store · Furniture store · Jewelry store · Shoe store$$

JCPenney

Department store near Jackson, Michigan — Updated September 2026

4.1· 886 Google reviews
· Jackson, Michigan Closed · Opens at 11AM Verified on Google📍 Unclaimed listing · Is this your business? Claim it free — we'll call to verify →
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Reviews Across the Web

Sourced from Google Knowledge Panel
Combined reputation score: 4.1 / 5.0 across 1 platform and 886 total reviews

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About JCPenney

AI summary

JCPenney is a mid-priced department store in Jackson, Michigan, located within the Westwood Mall. This location maintains a 4.1-star rating and is recognized for its full-service salon, professional portrait studio, and extensive home department featuring Cooks cookware and Liz Claiborne apparel. The store serves the Jackson County area by providing on-site optical services and a dedicated jewelry counter specializing in engagement rings and watch repair. Factual customer feedback highlights the consistent availability of big-and-tall sizing and name-brand athletic footwear.

Hours
Monday
11AM – 7PM
Tuesday
11AM – 7PM
Wednesday
11AM – 7PM
Thursday
11AM – 7PM
Friday
11AM – 7PM
Saturday
11AM – 7PM
Sunday
12PM – 6PM

Atmosphere & Amenities

What you can expect at JCPenney.

Service options: Curbside Pickup · In Store Pickup · In Store Shopping · Onsite Services · Sells Clothing For Men · Restroom · Wi Fi · Quick Visit · Delivery
Verified on Google
4.1
· 886 Google reviews
View on Google Maps

Best time to visit

  • Weekday afternoons (2–5 PM) are typically the quietest times to visit
  • Friday and Saturday evenings (6–9 PM) tend to be the busiest
  • Sunday brunch hours are popular — arrive early for shorter waits

Based on typical patterns for this category and posted hours.

Compare nearby Department store in Jackson

How JCPenney stacks up against similar nearby options.

NameRatingReviewsPriceDistance
Walmart Supercenter3.75,137$0.2 mi

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Frequently Asked Questions about JCPenney

What are the hours for JCPenney in Jackson?

JCPenney in Jackson is open Monday: 11AM – 7PM. Tuesday: 11AM – 7PM. Wednesday: 11AM – 7PM. Thursday: 11AM – 7PM. Friday: 11AM – 7PM. Saturday: 11AM – 7PM. Sunday: 12PM – 6PM.

How much does JCPenney charge for a Department store?

JCPenney is in the $$ price range. For exact Department store pricing, call +1517-788-7300 or visit https://www.jcpenney.com/locations/mi/jackson/clothing-stores-jackson-mi-2067.html.

Is JCPenney in Jackson good?

JCPenney has a 4.1-star rating based on 886 verified Google reviews in Jackson, making it one of the better-rated department store options in Jackson.

Does JCPenney accept walk-ins?

Walk-in policy varies. Call +1517-788-7300 to confirm availability.

Where is JCPenney located in Jackson?

JCPenney is located at 1860 W Michigan Ave, Jackson, Michigan, 49202. Use the map above or click Get Directions for turn-by-turn navigation.

Where is JCPenney located?

JCPenney is located at 1860 W Michigan Ave, Jackson, Michigan, 49202.

What are the hours at JCPenney?

Monday: 11AM – 7PM. Tuesday: 11AM – 7PM. Wednesday: 11AM – 7PM. Thursday: 11AM – 7PM. Friday: 11AM – 7PM. Saturday: 11AM – 7PM. Sunday: 12PM – 6PM

What is the phone number for JCPenney?

+1517-788-7300

What are the prices at JCPenney?

JCPenney is in the $$ price range.

What is JCPenney's Google rating?

JCPenney in Jackson, Michigan has a 4.1-star rating based on 886 Google reviews.

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886 Google reviews·Unclaimed listing

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