Terms of Service

These Terms of Service (the "Terms") form a binding agreement between you ("Customer," "you," "your") and SearchRush, operated by kluiQ ([[REGISTERED LEGAL ENTITY]], "SearchRush," "we," "us," "our"). They govern your access to and use of searchrush.com, our web application, widgets, APIs, and any service that links to these Terms (collectively, the "Service").

By creating an account, clicking to accept, or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a business or agency, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree, do not use the Service.

SearchRush is a software-as-a-service platform that provides local SEO, reputation management, review syndication, citation building and audit, rank tracking, AI search visibility scanning, content generation and syndication, and related marketing tools for businesses and agencies.

Features may be added, changed, or removed over time. Some features rely on third-party providers (see §8) and on data you or those providers supply; availability and accuracy of those features may vary accordingly.

• You must be at least 18 years old and capable of forming a binding contract.
• You must provide accurate, current registration information and keep it up to date.
• You are responsible for safeguarding your credentials and for all activity under your account, including activity by team members and collaborators you invite.
• One person or entity may not maintain multiple free accounts to circumvent plan limits or rate limits.
• Notify us promptly at security@searchrush.com if you suspect unauthorized access to your account.

4.1 Subscriptions & auto-renewal

Paid plans are billed in advance on a recurring basis (monthly or annually, as selected at checkout). Subscriptions automatically renew at the end of each billing cycle until you cancel. You can cancel at any time from your billing settings; the cancellation takes effect at the end of the current paid period and you will not be charged again.

4.2 Tokens, credits & one-time purchases

Certain features (for example, AI visibility scans, citation orders, or content generation) consume tokens or credits that are included with plans or purchased separately. Credits are consumed when a job is submitted and are not restored if a third-party provider later changes or removes the underlying data. Credits have no cash value and are not transferable.

4.3 Fees, taxes & payment processing

• Payments are processed by Stripe; card details never touch our servers.
• Fees are exclusive of taxes; you are responsible for applicable sales, use, VAT, or similar taxes.
• You authorize us to charge your payment method on file for renewals and purchases you make.
• If a payment fails, we may retry and may suspend paid features until the balance is resolved.

4.4 Refund policy

Fees are non-refundable except where required by law. We do not provide refunds or credits for partial billing periods, unused tokens or credits, or unused time on a prepaid plan. If you believe a charge was made in error, contact us at chad@kluiq.com and we will review it in good faith.

We may offer free trials of paid plans. Unless you cancel before the trial ends, your subscription will convert to a paid plan and your payment method will be charged at the then-current rate. We may limit trial eligibility (for example, one trial per customer) and may modify or withdraw trial offers at any time. Trial accounts are subject to the same acceptable-use rules as paid accounts.

You agree not to:

• Scrape, crawl, or harvest the Service at abusive volumes, or use the free public tools in an automated fashion that circumvents rate limits.
• Use the Service to send spam, unsolicited bulk SMS or email, or messages to recipients who have not consented or who have opted out.
• Publish fake, misleading, incentivized, or otherwise deceptive reviews, or use reputation features to misrepresent a business or to harass a person or competitor.
• Resell, sublicense, or white-label the Service without our written authorization (separate white-label agreements may be available).
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law.
• Interfere with or probe the security of the Service, bypass access controls, or access another customer's data.
• Use the Service for anything unlawful, infringing, defamatory, or harmful, or in violation of the terms of any third-party platform you connect (see §8).
• Misrepresent your identity, your affiliation with a business, or your authority to manage a business listing.

We may investigate suspected violations and may suspend or terminate accounts involved (see §14).

You retain ownership of the content and data you submit to the Service, including business information, reviews you import, and content you create ("Customer Data"). You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Data solely to provide and improve the Service.

When you use SearchRush to process data about your own customers (for example, reviewers' names, contact details, or review content), you act as the controller of that data and we act as a processor on your instructions. You represent that you have a lawful basis — including any required consent — to collect and process that data and to send messages to those individuals. Our Privacy Policy describes how we handle personal information, and a Data Processing Addendum (DPA) is available on request at chad@kluiq.com.

The Service integrates with third-party platforms and data providers, including Google Business Profile and other Google APIs, Stripe, DataForSEO, BrightLocal, and content syndication platforms (such as YouTube, Facebook, Instagram, TikTok, WordPress, and others). Your use of those integrations is subject to the third parties' own terms and policies, and you agree to comply with them.

• We are not responsible for third-party services, their availability, their data, or changes to their APIs or pricing.
• A third party may suspend or restrict your account with them based on their own rules; that is outside our control and is not a breach of these Terms by us.
• Rank, keyword, citation, and visibility data is provided by third-party data sources and may be delayed, incomplete, or approximate.

By providing your phone number or email address, you consent to receive transactional messages from us (receipts, alerts, security notices) and, where permitted, product and marketing messages. Where SearchRush sends SMS or email on your behalf to your customers (for example, review requests), you are responsible for obtaining and documenting those recipients' consent and for honoring their opt-outs.

• Opt out of SMS: reply STOP at any time; reply HELP for help. Message and data rates may apply. Message frequency varies.
• Opt out of email: use the unsubscribe link in any marketing email. Transactional emails required to operate your account will continue.

You agree to comply with applicable messaging laws, including the TCPA, CAN-SPAM, and CTIA guidelines, when using the Service to contact your customers.

The Service, including its software, design, logos, and documentation, is owned by SearchRush and its licensors and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription; no other rights are granted.

If you give us feedback or suggestions, we may use them without obligation or compensation to you.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not guarantee any specific search engine ranking, SEO, review, reputation, citation, or AI-visibility outcome. Search engines, AI models, and platforms are operated by third parties whose algorithms and policies we do not control, and results may vary or never materialize.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SEARCHRUSH, OPERATED BY KLUIQ ([[REGISTERED LEGAL ENTITY]]), OR ITS OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS CAPPED AT THE FEES YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You agree to indemnify, defend, and hold harmless SearchRush, operated by kluiQ ([[REGISTERED LEGAL ENTITY]]), from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Data or content you publish through the Service; (b) your violation of these Terms or of any third-party platform's terms; (c) your messages to your customers, including claims that you lacked consent to contact them; or (d) your violation of any law or third-party right.

• You may cancel your subscription and close your account at any time from your account settings.
• We may suspend or terminate your access immediately for a material breach of these Terms, non-payment, abusive use, or where required by law or a third-party provider.
• On termination, your right to use the Service ends. We will make your Customer Data available for export for a reasonable period (typically 30 days) before deletion, unless legally required to keep it.
• Sections that by their nature should survive (billing obligations, disclaimers, limitation of liability, indemnification, governing law) survive termination.

We may modify the Service from time to time, including adding or removing features. We may also update these Terms; when changes are material, we will notify you by email or in-app notice and update the "Last updated" date above. Changes take effect on the stated date, and your continued use of the Service after that date constitutes acceptance. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription.

These Terms are governed by the laws of the State of Michigan, USA, without regard to conflict-of-law rules. Subject to the informal-resolution step below, the state and federal courts located in Michigan will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and the parties consent to venue there.

Before filing a claim, you agree to contact us at chad@kluiq.com and attempt to resolve the dispute informally for at least 30 days. Either party may seek injunctive relief in court at any time to protect intellectual property or stop unauthorized access to the Service.

SearchRush, operated by kluiQ ([[REGISTERED LEGAL ENTITY]])
Questions about these Terms: chad@kluiq.com
Privacy questions: privacy@searchrush.com (see our Privacy Policy)
Security reports: security@searchrush.com